Refund Policy

This policy explains how refunds are handled for purchases made on Brivia.

1. All purchases are final

Due to the digital nature of the product, all purchases are considered final once access has been granted.

2. Technical issues

Refunds may be considered on a case-by-case basis only when a verifiable technical issue prevents you from using the product as intended and we are unable to resolve it within a reasonable time.

3. How to request help

If you experience a problem with your purchase, please contact support and include your account email and a description of the issue. We aim to respond as quickly as possible.

4. Chargebacks

Please contact support before initiating a chargeback so we can try to resolve the issue directly.

5. Contact

For support, contact us at: playbrivia@gmail.com

Or contact us on Instagram: @playbrivia